Should you have any question which is not answered by our FAQs, please contact our Client Services team through the Online Form available here below.
To ensure a prompt handling of your request, we kindly ask you to include your order number starting with "BLY" in the message box.
If you need to return an item, you don’t have to contact Client Services. Simply use the self-service return option by following the steps described in the FAQ section “How do I return an item?”.
Chat with us
Our Client Services team is available via live chat to offer personalised assistance and expert advice.
We are available to chat Mon-Fri 10am-4pm UK time.
For all press and marketing enquires please email our press office.