How long does it take for a refund to be made?

If the product is found to be unused, new and in perfect condition with all tags and labels attached, Bally will refund the amount paid to your card or payment account.

The refund will be credited to the card or payment account used for payment as soon as the product has been inspected. A confirmation notification will be sent by email after the refund transfer has been completed.

Please note: Bally can only make refunds via the card or payment account used to make the payment and it can take up to two weeks from the date the refund has been made to appear on your statement or account, depending on your card company or the institution managing the account.

Will I get a full refund?

If the product is found to be unused, new and in perfect condition with all tags and labels attached, Bally will refund the amount paid to your card or payment account. Bally can only make refunds via the card or payment account used to make the payment.